Features - Online Shipping Management

Storefront Features

Administrative Console Features

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Storefront Features:

Shipping Address Management
With our e-commerce shipping management, the registered customers enjoy the convenience of using their saved addresses when placing repeat orders. They can also choose from other recently used addresses, such as billing, from a drop-down menu on the shipping screen.

Multi-Order Shipping
Along with the advanced inventory and backorder processing, In-commerce allows the storefront customers to manage the shipping options of split orders. For instance, if one of the products in their order is on backorder, they can choose to wait for that product and ship the entire order as one shipment, or get the merchandise as it becomes available. The shipping cost for either option is automatically calculated by In-commerce’s online shipping management engine and presented to the customers during checkout.

Online Shipping Rates
In order to make educated purchasing decisions, the savvy online shoppers often request exact shipping cost quotes. This is where our e-commerce shipping management displays its true strength. Fully configurable by the administrator, our online shipping system calculates the costs based on the destination, product weight, order amount, and other factors, and displays all available choices to the customer. It will even automatically pick the lowest cost for each type of delivery!

Order Tracking
Once the order is placed, the customer is impatiently waiting to receive his or her purchase. To avoid costly customer service inquiries, and to improve the customer satisfaction, the In-commerce online shipping management system provides the customers with an option to view the tracking information, entered by the administrator, to monitor the progress of their package in real time.

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Administrative Console Features:

Custom Shipping Types
Our e-commerce shipping management solution allows the administrator to fine-tune the shipping methods available to its website shoppers. To configure a custom shipping type, the administrator can create multiple shipping destination zones (by country, state or postal/zip code), brackets by weight, price or number of items, and an optimized shipping cost matrix. Every screen in the e-commerce shipping management is designed for easy and quick data entry, and at the same time maximum flexibility with a multitude of available options.

Online Shipping Engines
In addition to custom shipping types, In-commerce has built-in capabilities to connect to the leading shipping quote engines, such as Intershipper. Using the Intershipper integration, In-commerce online shipping solution can provide accurate FedEx, UPS, DHL and USPS quotes in real time. The administrator of the online shipping management system can tailor the Intershipper settings to their needs – for example, select specific carriers and delivery types.

Fast Order Processing
The optimized order processing algorithm makes management of shipments fast and easy. All of the shipping information is concentrated on one screen for each order, and it takes only one click to move the order from “ready to ship” to “processed” stage. As much information as possible is recorded automatically, and only the tracking code has to be entered individually for each order.

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